How to Book a Service

Booking a service with Royal Palm Home Services is simple and straightforward. Follow these steps to get the help you need:

Step 1: Find Your Service

Browse by Category:

• Visit our homepage at royalpalmservices.com
• Browse the 8 main service categories: Assembly, Mounting, Moving, Cleaning, Outdoor Help, Home Repairs, Painting, and Trending
• Click on the category that matches your needs

Use the Search Bar:

• Type what you need help with (e.g., "furniture assembly", "TV mounting", "house cleaning")
• View matching services
• Select the specific service

Popular Services:

• General Furniture Assembly
• IKEA Assembly
• TV Mounting
• Help Moving
• House Cleaning
• Lawn Care
• Minor Home Repairs
• And 50+ more services

Step 2: Describe Your Service Call

Provide detailed information to get accurate quotes:

Service Details:

• What needs to be done
• Number of items (for assembly/mounting)
• Size of space (for cleaning)
• Estimated duration
• Any special requirements

Location:

• Your address or zip code
• Apartment/unit number if applicable
• Parking availability
• Access instructions (gate codes, building entry)

Scheduling:

• Preferred date
• Time window (morning, afternoon, evening)
• Flexibility options
• Same-day availability (when needed)

Photos:

• Add photos of the service area
• Include product boxes for assembly
• Show any challenges (stairs, tight spaces)
• Helps Pros give accurate quotes

Step 3: Choose Your Pro

Review Pro profiles to find the perfect match:

Compare Pros:

• Hourly rates - Typically $35-$100/hour
• Overall rating - Look for 4.5+ stars
• Number of reviews - More reviews = more experience
• Completed services - Track record on our platform
• Response time - How quickly they respond to messages

Read Reviews:

• Filter by service type
• Look for recent reviews
• Note comments about:

- Quality of work
- Punctuality
- Communication
- Professionalism
- Value for money

Check Availability:

• View Pro's calendar
• See earliest available date
• Same-day slots (when available)
• Flexible scheduling options

Pro Profile Includes:

• Professional photo
• Bio and experience
• Skills and certifications
• Service area
• Languages spoken
• Years of experience

Step 4: Message Before Booking (Optional)

Have questions? Chat with Pros before committing:

What to Ask:

• Experience with your specific service
• Tool/equipment they'll bring
• Time estimate for your project
• Any additional costs (supplies)
• Availability for your preferred time

In-App Messaging:

• Free to message Pros
• No obligation to book
• Get clarity before committing
• Compare responses from multiple Pros

Step 5: Confirm Your Booking

Once you've selected your Pro:

Review Details:

• Service description
• Date and time
• Pro's hourly rate
• Estimated hours
• Estimated total cost
• Trust & Support Fee (15%)

Payment Information:

• Add credit/debit card
• Securely stored
• Not charged until service completes
• Authorization hold placed

Special Instructions:

• Parking information
• Pet information
• Access details
• Any service-specific notes

Confirm Booking:

• Review all information
• Accept terms
• Click "Confirm Booking"
• Receive confirmation email

Step 6: Before Your Pro Arrives

You'll Receive:

• Booking confirmation email
• Pro's contact information
• Reminder notifications (24 hours before)
• Day-of reminder

Communicate:

• Message your Pro through the app
• Confirm arrival time
• Provide any last-minute details
• Ask any remaining questions

Prepare Your Space:

• Clear the work area
• Gather any needed items
• Ensure parking is available
• Have pets secured
• Be ready with access instructions

Step 7: During the Service

Pro Arrival:

• Pro checks in when arriving
• You'll get notification
• Meet and greet
• Review service together

Service Execution:

• Pro completes the work
• Stay available for questions
• Approve any changes to scope
• Discuss any concerns immediately

Real-Time Updates:

• Pro can adjust service time if needed
• You approve any changes
• Track progress in app
• Message anytime

Step 8: Service Completion

Work Review:

• Pro marks service complete
• Review the completed work
• Take photos if desired
• Approve or request fixes

Payment:

• Charged based on actual time worked
• Includes agreed-upon expenses
• Automatic payment processing
• Receipt emailed immediately

Tip Your Pro (Optional):

• Add tip through the app
• Typical: 10-20% for great service
• 100% goes to Pro
• Shows appreciation

Leave a Review:

• Rate your Pro (1-5 stars)
• Write detailed review
• Help other customers decide
• Helps Pros build reputation

Booking Tips

For Best Results:

• ✓Be detailed - More information = better service
• ✓Add photos - Show what needs to be done
• ✓Be flexible - More scheduling options available
• ✓Read reviews - Learn from others' experiences
• ✓Communicate - Ask questions before booking
• ✓Prepare space - Save Pro time = save money
• ✓Be available - Answer Pro's questions during service

Common Mistakes to Avoid:

• ✗Vague service descriptions
• ✗Unrealistic time estimates
• ✗No photos provided
• ✗Booking too last-minute
• ✗Not reading Pro reviews
• ✗Booking cheapest option without checking quality
• ✗Not being present during service

Service Types

Quick Services (1-2 hours):

• Single furniture assembly
• TV mounting
• Shelf installation
• Picture hanging
• Basic repairs

Medium Services (2-4 hours):

• Multiple assemblies
• Small moving jobs
• Deep cleaning
• Yard work
• Multiple repairs

Large Services (4+ hours):

• Full home assembly
• Major moving
• Whole home cleaning
• Large painting projects
• Complete home repairs

Pricing Expectations

Budget-Friendly ($40-60/hour):

• Newer Pros building reputation
• Standard services
• Non-specialized work

Mid-Range ($60-80/hour):

• Experienced Pros
• Higher ratings
• Specialized skills

Premium ($80-100+/hour):

• Expert-level service
• Highly specialized
• Top-rated Pros
• Complex projects

Remember: Price includes 15% Trust & Support Fee for platform services, insurance, and Happiness Pledge.

Need Help?

Can't Find the Right Service?

• Contact our support team
• We'll help match you with the right Pro
• Email: support@royalpalmservices.com
• Phone: (561) 555-0123

Questions About Booking?

• Check other articles in this help center
• Live chat in app
• Email support anytime

Ready to book? Visit royalpalmservices.com to get started!